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Amazon & Walmart Store VA

Your Amazon & Walmart storefronts, fully managed.

Your dedicated Marketplace VA handles orders, cases, listings, inventory and account health across Amazon Seller Central and Walmart Marketplace — so your account stays healthy and your sales keep growing.

60+

Marketplace accounts supported

24 hrs

Turnaround on cases & listings

Amazon & Walmart

Both marketplaces covered
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Marketplace Store VA
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My Amazon return got approved but I haven't seen the refund yet.
Sorry about that! Checking your Seller Central return case now.
Thanks, appreciate the help.
Refund was processed — it just hadn't synced with your bank yet. Should show within 24 hours.
Case reviewed · Customer resolved · 6 min

Marketplace accounts are unforgiving of neglect

Between cases, returns, listing quality and account health metrics, Amazon and Walmart punish sellers who fall behind — sometimes with suspensions.

Account Health at Risk

Slow response times, unresolved cases and policy violations can trigger warnings or even suspension.

Listings & Reviews Unmanaged

Outdated listings and unanswered reviews quietly hurt rankings, conversion and buyer trust.

Orders & Cases Pile Up

Order issues, returns and buyer messages accumulate faster than one person can keep up with.

The Problem

Your marketplace accounts' daily operations, covered

A repeatable daily routine your dedicated Marketplace VA runs across Seller Central and Walmart Marketplace.

Orders & case management

Handles orders, returns and buyer/seller messages daily.

01

Listing optimization

Improves titles, images and content to boost conversion.

02

Inventory & FBA/WFS coordination

Monitors stock levels and coordinates fulfillment shipments.

03

04

Review & feedback management

Responds to reviews and resolves feedback issues quickly.

05

Weekly account report

Sends you a summary of sales, health metrics and issues.

How It Works

The Difference

Managing marketplaces alone vs. having a dedicated VA

Here’s what changes once your Amazon & Walmart accounts are off your plate.

Without a Marketplace VA

With ForeverCRM VA

One VA, both marketplaces covered

Your Marketplace VA is trained inside your Seller Central and Walmart accounts, your brand voice and your policies.

Order & Case Management

Listing Optimization

Inventory & FBA/WFS Coordination

Review & Feedback Management

Account Health Monitoring

PPC & Ad Campaign Basics

Returns & Refunds Handling

Weekly Performance Reports

What’s Included

Choose your Lead Response VA plan

Simple monthly plans based on hours of coverage. All plans include onboarding and a dedicated VA.

Most Popular
VA Tier 1 Plan
$999 / month
VA Tier 1 · 20 hours per week
What's included
Local Visibility
  • GMB Posting
  • Yelp Management
  • Top 10 Citations
  • LRA Communication
Social & Content
  • Social Media Posting & Management
  • Organic Social Outreach (Meta / Nextdoor)
  • AI Videos & Images
  • Blog Postings
  • Facebook & Instagram Account/Page Setups
Reputation & Brand
  • Brand Management across digital assets
  • Review reputation management
  • Negative review removal
  • Guarantee Lead Reimbursement requests
Support & Reporting
  • Appointments / Text Messages
  • Reporting

Frequently Asked Questions

FAQs

Yes — we use each platform’s user-permission settings so your VA can work securely, with access limited to only what’s needed.

Yes, your VA can help prepare and submit plans of action for suspensions or policy violations as part of account health support.

Yes, your VA can coordinate Fulfilled by Amazon (FBA), Walmart Fulfillment Services (WFS), and self-fulfilled order workflows.

Basic ad campaign monitoring is included in Growth and Scale plans; full campaign strategy and setup is available as an add-on.

Get your marketplace accounts off your plate.